Frequently Asked Questions

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Q: Why are your fees around 10% of what other Web Design companies charge?
A: JORD has low overhead. Our advertisement is referrals.  This allows us to keep your web design charges to a minimum.

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Q: How long does it take to create a web site?
A: Depending upon the complexity of the site design. We estimate 3 to 4 weeks.  However, most sites are completed within 2 weeks. Pages requiring special coding will take longer. During your estimate, we will give you an estimated finish date.

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Q: If I have a change or modification to my site, prior to it's completion, would there be any additional charges?
A: As we build each site, we keep the customer updated on every step of the progress.  We encourage you to check each web page thoroughly. While emphasizing, that no change is too small.  This is your site, it should be exactly as you want. If there is an error discovered at any time your site is on the internet, we will gladly make the correction free of charge. If there was something that was over looked that needs adjustment, this will be done with no additional fees.

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Q: I want to put my business on the World Wide Web, but know nothing about Web Pages, Sites or Designs, Domain Names, Search Engines and URLs.  How do I know what I want?
A: JORD has experience building both commercial and personal sites. After, talking about your needs and desires, we will make suggestions concerning your site and it's development. Leading you through, and explaining every step. Web designs are our specialty, along with ensuring  the customer has everything needed for successful web presence. 

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Q: I have a site, host and domain name already. I was not satisfied with the company who created my site. I want modifications done but don't know where to turn?
A: We will talk with you, study your current site and give you a fair estimate for the modifications required. Most likely we can work with what you currently have and make the necessary modifications. However, if needed we can re-write your entire Web Site so you have it exactly as you want.

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Q: Are there any deposits required?
A: No. We will create your site, building it in a temporary url. Once we have completed all the html coding. Have the site exactly as you want it, payment is due at that time. We will then file transfer the required coded pages to your current Domain.  

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Q: I have a Web Site but need some minor changes, can JORD help me?
A: No job is too small. We will make any changes you desire for a reasonable fee.

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Q: Once JORD completes my web design, am I required to pay a retainer or maintenance fee?
A: No. A retainer fee is not necessary nor required. As you require changes or updates to you site, we only charge for the work completed. If your site requires updates on a continuous basis, we will study the proposed updates and come to a fair estimate for a monthly or annual fee. 

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Q: If you create my web site, once I pay, who owns the html code for my site?
A: Once your site is created and paid for. All the programming coding for your site is yours.  You can choose to remain with JORD or choose another company to do updates or changes on your site. If you decide to stay with JORD, we will be more then happy to maintain your site as needed. You are the owner of your domain and what you decide to display.

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Q: I have a very tight budget for advertising. Will you be able to create a site for me?
A: During our free estimate, we will conform your site to fit within your budget. Any web site design can be changed or altered at any time. You are not required to put a limit on the number of pages on your site. If you want to start with the front page and continue to build your site over the next 20 years, that would be your choice.  

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Q: What happens if I am totally unsatisfied with the design work JORD has done for my site?
A:  We only bill you once your site is completed to your satisfaction. If we can not create the site you imagined or you are not happy with our work, you pay nothing. This is your web site and you should be exactly as you want it.

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Q: Are there any limitations  I can do with my web site?
A: With web designs, the only limitation is your imagination. If you have an idea of what you want, we can make it happen. If you think you know what you want and can explain it to us, we will do our best to make it happen. 

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If you have a question that does not appear here, please feel free to contact us...


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